← Quebec Law 25 & PIPEDA

Privacy Policy Requirements in Canada: What Yours Must Say (2026)

A privacy policy is the most visible proof you take data seriously — and both Law 25 and PIPEDA expect a clear one. Here is exactly what it must contain, in order. See the full Quebec Law 25 & PIPEDA guide, or Data residency in Canada. Want it handled? IT Cares can audit your data flows so your policy matches reality.

What every Canadian privacy policy must cover

Who you are and your privacy contact; what personal information you collect; why you collect it; how you use and share it; how long you keep it; how you protect it; cookies and analytics; and how people can access, correct or delete their data.

Law 25 extras

Quebec adds requirements: name the person responsible for privacy, disclose if data leaves Quebec/Canada, explain automated decision-making if you use it, and describe how you obtain consent. Plain language is required — no dense legalese.

Copy-ready outline

Use these headings: 1) Who we are 2) What we collect 3) Why 4) How we use it 5) Sharing 6) Cookies & analytics 7) Retention 8) Security 9) Your rights & how to exercise them 10) Contact. Fill each honestly — do not claim controls you do not have.

Action checklist

FAQ

Is a privacy policy legally required in Canada?

In practice yes — Law 25 and PIPEDA require transparency about how you handle personal information, and a published privacy policy is the standard way to meet that. It must be clear and accurate.

Can I copy another company's privacy policy?

No. A policy must reflect what your business actually collects and does. Copying one risks describing controls you do not have, which is itself a compliance problem.

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